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Contact Us
We're here to help with your pre-booking questions.
Email Us
The fastest way to reach us is via email. We respond to all inquiries within 24 hours.
booking@openai-sweetpea.shopWhat We Can Help With
Refund Requests
100% refundable, no questions asked. Include your booking email in the subject line.
Pre-Booking Support
Questions about your waitlist position, referral code, or booking status.
Payment Issues
Problems with payment processing, failed transactions, or payment method questions.
General Inquiries
Product questions, partnership opportunities, press inquiries, or anything else.
Response Times
| Inquiry Type | Response Time |
|---|---|
| Refund Requests | Within 24 hours |
| Payment Issues | Within 24 hours |
| Pre-Booking Support | Within 48 hours |
| General Inquiries | Within 48 hours |
Business Details
Business Name: Sweet Pea (by OpenAI)
Website: openai-sweetpea.shop
Email: booking@openai-sweetpea.shop
Payment Processor: Cashfree Payments (PCI DSS Level 1 Compliant)
Service: Pre-Booking / Waitlist Priority Access
Pricing: $49 USD (One-time, non-recurring, 100% refundable)